Jabra 5093-610-189 Engage 50, Mono Headset

Works with your phone or platform.

Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone web-clients and contact centre platforms; from Cisco to Avaya to Genesys Cloud.

Providing excellent customer service starts with reliability. Jabra call centre headsets are simple to use today and will be simple to use tomorrow – no matter how you’ve set up your office.

Your customers will be happy and so too will your workforce.

Enhanced hearing protection

The Jabra Engage 50 features the next generation of hearing protection with Safetone™ 2.0 technology. This includes PeakStop™ 105 dB, which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop; Intelligent Acoustic Shock protection, which removes potentially harmful sounds; and IntelliTone™ 2.0, which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

3-microphone technology

A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds, so customers hear only the agents voice, thereby delivering a superior call experience, whether you work from home or a physical contact centre.

Designed for softphone environments

Built for today – ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices and with USB-A connectivity available as an accessory.

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

Certified for Microsoft Teams

The Engage 50 headset is certified for Microsoft Teams when used with the Microsoft variant of the control unit.

Certified for Skype for Business and meeting Skype for Business Open Office requirements

The Engage 50 headset is certified for Skype for Business and meets Skype for Business Open Office requirements when used with the Microsoft variant of the control unit.

Reduce interruptions and enhance agents’ focus

Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Engineered to enhance your customer satisfaction

Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in the Jabra labs.