Ordering Outside of England, Scotland & Wales
Post Brexit, and with the transitional period coming to an end, a number of rules and regulations have changed for goods leaving the U.K, these affect customs regulations, and value added tax (VAT).
Customers in Northern Ireland
For items delivered to addresses in Northern Ireland, we are now required to supply a commercial invoice, for us to create one, we need your EORI number, this must be one starting with an XI. We will contact you to get this information, if not provided during checkout, your order will not ship without this.
For more information on getting an EORI, see https://www.gov.uk/eori.
VAT will be charged as before, and if applicable reclaimed via your VAT returns.
Customers in the Isle of Man
Whilst not part of the UK, the Isle of Man is treated as such for VAT and Customs, nothing has changed here, we can supply your goods as before, and VAT rules and processes remain unchanged.
Items shipped to the Channel Islands (Jersey, Guernsey & Sark, and Alderney) also need to be accompanied by a commercial invoice, and we would need your EORI number to be able to complete and include this. We will contact you to get this information, if not provided during checkout, your order will not ship without this.
Customers in the European Union
If you are ordering items to be delivered into an EU member state, goods need to be accompanied by a commercial invoice, origin of goods information and other declarations and customs forms. We will create and include these documents, but to do this we will need your EORI number. We will contact you to get this information, if not provided during checkout, your order will not ship without this.
If you are in the EU and need to obtain an EORI number, you can find out more details here: Economic Operators Registration and Identification number (EORI).
VAT is now charged on all orders from within and to the EU, even if you have a valid EU VAT number, you may be able to reclaim, but you will need to consult your local tax authority to find out if you are eligible and how to do this. This is a process outside of our control. There may also be further customs and import duties payable. These costs are calculated and applied by the relevant authorities within your country. These are often calculated and collected by the courier service delivering your items. This is a process out of our control.
Although paid to them, these fees are separate and different to the shipping costs already paid.
We cannot include these costs online when you purchase from us, so we advise you to check with your relevant local authorities as to what additional charges and taxes you may be liable to pay before ordering.
I'm Not a Registered Business, Do I Still Need One?
Yes. If you are considered to be trading with businesses or individuals in countries outside of the European Union, you must apply for an EORI number.
Customers in the Rest of the World
There is no VAT applied to goods shipped to the rest of the world, but there may be import duties and taxes due as before